The Manage Your Message Podcast

Episode 3: Chip Massey: High-Stakes Conversation Tips from a Hostage Negotiator (Part II)

September 25, 2018

What are your high-stakes conversations--the ones with the most risk if things break down? Jim continues his conversation with former FBI hostage and crisis negotiator Chip Massey about de-escalating tough situations, building rapport, and establishing trust for your business.

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