The most direct path for you to grow your business might be hiding right in front of you -- in those everyday conversations with customers, clients, members, donors, friends, and other stakeholders. The Manage Your Message Podcast, hosted by Jim Karrh, offers you insights, tips, inspiration, and practical advice--so that everyone close to the business can talk about it in a consistent, compelling way.
Episodes
Monday Apr 08, 2019
Monday Apr 08, 2019
The old assumptions about retail banking are rapidly eroding, as consolidation and digital transformation change the industry. Shelly Loftin of the American Bankers Association joins us to talk about talent, customer experience, and other issues that go beyond banking to include other service industries as well.
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