The Manage Your Message Podcast

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The most direct path for you to grow your business might be hiding right in front of you — in those everyday conversations with customers, clients, members, donors, friends, and other stakeholders. The Business Messaging Podcast, hosted by Jim Karrh, offers you insights, tips, inspiration, and practical advice–so that everyone close to the business can talk about it in a consistent, compelling way.

5 Steps to Your New Growth Message

January 10, 2021

In this solo episode, host Jim Karrh outlines the five steps--and their proper sequence--for building your new message for business growth.

Clint Padgett: Conversations for Team and Project Success

December 27, 2020

Why are conversations so critical to team and project success? Host Jim Karrh talks with Clint Padgett, CEO of Project Success, host of The Conversation, and author of How Teams Triumph: Managing by Commitment.

John Walsh: Go From Starting Out to Standing Out

September 6, 2020

It is difficult enough for business professionals to stand out today. It can be even harder when you’re just getting started as a young professional, career changer, or emerging business.

Host Jim Karrh welcomes John Walsh, a former senior executive with The Walt Disney Company and The Madison Square Garden Company, who has now started the Standout movement.

Among the topics that John and Jim discuss:

How the Stand Out approach differs from traditional views of personal branding and networking
Where the major gaps exist in the market for talent today (in preparation and expectations)
The role of social media for job seekers and recruiters (the good and bad)
The three things that top recruiters are looking for from job seekers and career changers
How to bring more clarity, simplicity, and certainty to your career strategy

Links:

Check out the Stand Out book, podcast, and movement:

https://standoutmovement.com/

Connect with John on LinkedIn:

https://linkedin.com/in/jornrwalshjr

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Alex Goldfayn: 5 Minute Sales Growth

August 26, 2020

Our guest says that many of the top sellers, fundraisers, and revenue-growers don’t really like “selling.” The key to success is proactive communication, made simple, and repeated in just a few minutes each day.

In this episode host Jim Karrh welcomes Alex Goldfayn, a top sales speaker as well as a revenue-growth consultant. Alex’s average client grows by 15-20% in their first year of working with him.

Alex is also a bestselling author with a brand-new book: 5-Minute Selling: The Proven, Simple System That Can Double Your Sales ... Even When You Don't Have Time

Among the topics that Alex and Jim discuss:

Where to start (hint: it’s not by cold calling)
Why the phone is our number one business-growth tool…and what holds us back from using it
A practical way to minimize our fear of rejection and replace it with a positive mindset
The proper (and improper) roles of communication via phone, email, and Zoom
What separates those businesses who grow a little from those who grow a lot

Links:

Check out Alex’s brand-new book 5 Minute Selling:

https://www.amazon.com/5-Minute-Selling-Proven-Simple-System/dp/1119687659

Download free 5-Minute Selling tools, planners, and trackers:

https://goldfayn.com/

Connect with Alex on LinkedIn:

https://www.linkedin.com/in/alexgoldfayn/

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Kwame Christian: Race and Other Difficult Conversations

August 19, 2020

How should we lead, and listen, when it comes to difficult conversations such as race in business? Host Jim Karrh welcomes Kwame Christian, Director of the American Negotiation Institute and host of the world's most popular negotiation podcast.

Charlie Mechem: Using Anecdotes as a Leader

August 11, 2020

How can leaders best use stories, anecdotes, and humor to be more effective? Host Jim Karrh speaks with author, business advisor, and former LPGA commissioner Charlie Mechem.

Timothy Lupfer: Tough Love for Leaders

July 26, 2020

How can you best develop your leadership skills, as well as those of others in the business? Host Jim Karrh talks with Tim Lupfer, author of Leadership Tough Love: Examining Leaders Through the Lens of Reality.

Among the topics that Tim and Jim discuss:

The two components of leadership – influence and authority – and how they interact
Leadership lessons to draw from how government officials have attempted to gain compliance during COVID-19
Why honesty is indispensable for leaders who want to drive action
A military-history lesson Tim shares from the U.S. Civil War—how the invention of the minié ball changed the practice of “leading from the front”
The 3 things effective leaders do
Why generalists tend to be more effective leaders than are specialists
Tim’s view of the importance of leadership-development programs in business—and his strong view of who should be running them

Links:

Learn more about Tim, his book, and his work:

https://timothytlupfer.com/

Connect with Tim on LinkedIn:

https://www.linkedin.com/in/timothy-t-lupfer/

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Danessa Knaupp: Lead with Naked Authenticity

July 5, 2020

According to our guest, it is easier to grow professionally and personally if you are “Naked at Work” (metaphorically speaking of course). Danessa Knaupp is an executive coach, former CEO, keynote speaker and author who says we should shift the conversation on leadership. She has coached hundreds of executives across every major industry and has developed a reputation as a candid, compassionate and courageous leadership partner. She has a brand-new book, Naked at Work: A Leader’s Guide to Fearless Authenticity—it’s all about harnessing the power of real authenticity (not “#authenticity”) to drive measurable business results.

Danessa earned her executive coaching credentials from Georgetown University, and a BA in Psychology and Sociology from the College of William and Mary. She spent more than 20 years as an entrepreneur and a senior executive and ultimately, CEO. She lives with her husband and children in Virginia.

Among the topics that Danessa and Jim discuss:

The difference between effective authenticity and what Danessa calls “#authenticity”
The business case – what authentic leaders are able to do better
Why an authentic leader’s behavior elicits more risk-taking and better communication in the organization
The specific role of conversation in being an authentic leader
Danessa’s 6-step process for building your authenticity and effectiveness as a leader

Links:

Learn more about Danessa and her work:

https://www.avenue8advisors.com/

Check out Danessa’s new book:

https://www.amazon.com/Naked-Work-Leaders-Fearless-Authenticity-ebook/dp/B084VV9GSJ/

Connect with Danessa on LinkedIn:

https://www.linkedin.com/in/danessa-knaupp/

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Gleb Tsipursky: Never Go With Your Gut

June 24, 2020

Business leaders are facing some important decisions today. What is the best way to make good ones? Host Jim Karrh welcomes Gleb Tsipursky, "The Disaster Avoidance Expert" and author of Never Go With Your Gut.

Among the topics that Gleb and Jim discuss:

Why the message of “Never Go With Your Gut” is counter to most of the advice we receive, and to media depictions of business success
Why startups tend to fail
How the common cognitive biases of overconfidence and loss aversion can cloud our judgments
Techniques for avoiding biases in decision making
The perceived trade-off between speed and a rational decision-making process

Links:

Learn more about Gleb, his books, and his work:

https://disasteravoidanceexperts.com

Get access to a free 8-video series on decision-making, plus an assessment on cognitive biases in the workplace:

https://Disasteravoidanceexperts.com/subscribe

Connect with Gleb on LinkedIn:

https://www.linkedin.com/in/dr-gleb-tsipursky/

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Darrell Amy: Start Your Revenue Engine

June 15, 2020

With so many businesses in "rebound and recovery" mode, the urgency to grow revenue has never been stronger.

Why is it that so many good companies are full of people working hard—yet not generating the revenue growth they need and deserve?

Since he was in his early twenties, Darrell Amy has been working in both sales and marketing roles—and leading a growth company as well.

Darrell is also the host of the Revenue Growth Engine Podcast and co-host of the Selling From the Heart Podcast. He’s the author of a new book, Revenue Growth Engine: How to Align Sales and Marketing to Accelerate Growth.

Darrell says the answer doesn’t begin with sales or marketing—instead, the answer begins by focusing on revenue growth—both to new customers and to existing customers.

Among the topics that Darrell and Jim discuss: