The Manage Your Message Podcast
Timothy Lupfer: Tough Love for Leaders

Timothy Lupfer: Tough Love for Leaders

July 26, 2020

How can you best develop your leadership skills, as well as those of others in the business? Host Jim Karrh talks with Tim Lupfer, author of Leadership Tough Love: Examining Leaders Through the Lens of Reality. 

 

Among the topics that Tim and Jim discuss:

  • The two components of leadership – influence and authority – and how they interact
  • Leadership lessons to draw from how government officials have attempted to gain compliance during COVID-19
  • Why honesty is indispensable for leaders who want to drive action
  • A military-history lesson Tim shares from the U.S. Civil War—how the invention of the minié ball changed the practice of “leading from the front”
  • The 3 things effective leaders do
  • Why generalists tend to be more effective leaders than are specialists
  • Tim’s view of the importance of leadership-development programs in business—and his strong view of who should be running them

 

Links:

Learn more about Tim, his book, and his work:

https://timothytlupfer.com/

 

Connect with Tim on LinkedIn:

https://www.linkedin.com/in/timothy-t-lupfer/

 

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

 

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books 

 

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

 

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Danessa Knaupp: Lead with Naked Authenticity

Danessa Knaupp: Lead with Naked Authenticity

July 5, 2020

According to our guest, it is easier to grow professionally and personally if you are “Naked at Work” (metaphorically speaking of course). Danessa Knaupp is an executive coach, former CEO, keynote speaker and author who says we should shift the conversation on leadership. She has coached hundreds of executives across every major industry and has developed a reputation as a candid, compassionate and courageous leadership partner. She has a brand-new book, Naked at Work: A Leader’s Guide to Fearless Authenticity—it’s all about harnessing the power of real authenticity (not “#authenticity”) to drive measurable business results.

Danessa earned her executive coaching credentials from Georgetown University, and a BA in Psychology and Sociology from the College of William and Mary. She spent more than 20 years as an entrepreneur and a senior executive and ultimately, CEO. She lives with her husband and children in Virginia.                                  

Among the topics that Danessa and Jim discuss:

  • The difference between effective authenticity and what Danessa calls “#authenticity”
  • The business case – what authentic leaders are able to do better
  • Why an authentic leader’s behavior elicits more risk-taking and better communication in the organization
  • The specific role of conversation in being an authentic leader
  • Danessa’s 6-step process for building your authenticity and effectiveness as a leader

Links:

Learn more about Danessa and her work:

https://www.avenue8advisors.com/

Check out Danessa’s new book:

https://www.amazon.com/Naked-Work-Leaders-Fearless-Authenticity-ebook/dp/B084VV9GSJ/

Connect with Danessa on LinkedIn:

https://www.linkedin.com/in/danessa-knaupp/

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books 

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Gleb Tsipursky: Never Go With Your Gut

Gleb Tsipursky: Never Go With Your Gut

June 24, 2020

Business leaders are facing some important decisions today. What is the best way to make good ones? Host Jim Karrh welcomes Gleb Tsipursky, "The Disaster Avoidance Expert" and author of Never Go With Your Gut. 

Among the topics that Gleb and Jim discuss:

  • Why the message of “Never Go With Your Gut” is counter to most of the advice we receive, and to media depictions of business success
  • Why startups tend to fail
  • How the common cognitive biases of overconfidence and loss aversion can cloud our judgments
  • Techniques for avoiding biases in decision making
  • The perceived trade-off between speed and a rational decision-making process

Links:

Learn more about Gleb, his books, and his work:

https://disasteravoidanceexperts.com  

Get access to a free 8-video series on decision-making, plus an assessment on cognitive biases in the workplace:

https://Disasteravoidanceexperts.com/subscribe  

Connect with Gleb on LinkedIn:

https://www.linkedin.com/in/dr-gleb-tsipursky/

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books 

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Darrell Amy: Start Your Revenue Engine

Darrell Amy: Start Your Revenue Engine

June 15, 2020

With so many businesses in "rebound and recovery" mode, the urgency to grow revenue has never been stronger.

Why is it that so many good companies are full of people working hard—yet not generating the revenue growth they need and deserve?

Since he was in his early twenties, Darrell Amy has been working in both sales and marketing roles—and leading a growth company as well.

Darrell is also the host of the Revenue Growth Engine Podcast and co-host of the Selling From the Heart Podcast. He’s the author of a new book, Revenue Growth Engine: How to Align Sales and Marketing to Accelerate Growth.

Darrell says the answer doesn’t begin with sales or marketing—instead, the answer begins by focusing on revenue growth—both to new customers and to existing customers.

Among the topics that Darrell and Jim discuss:

  • The most common roadblocks when it comes to generating revenue
  • The importance of an “ideal customer profile” – and how to develop yours
  • How to involve sales, marketing, and everyone else most effectively
  • The changing roles of in-person and virtual selling conversations
  • How to begin a new trajectory of growth

Links:

Check out Darrell’s brand-new book:

https://www.amazon.com/Revenue-Growth-Engine-Marketing-Accelerate-ebook/dp/B08B43M4W1/ 

Learn more about Darrell and his work at Convergo:           

https://www.convergomarketing.com/

Listen to his podcasts:

https://www.revenuegrowthengine.net/podcast

https://www.sellingfromtheheart.net/podcast-home/

Connect with Darrell on LinkedIn:

https://www.linkedin.com/in/darrellamy/

Learn more about Jim Karrh’s virtual and in-person speaking and training topics:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books 

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

Craig Lemasters: How to Get Unstuck

Craig Lemasters: How to Get Unstuck

May 15, 2020

Today's business environment demands speed and agility--but it is easy to feel stuck. Host Jim Karrh welcomes Craig Lemasters, former CEO of Assurant Solutions and now author of author of Unstuck: How to Unlock and Activate the Wisdom of Others.

Elisa Brewer Pratt: The Now and Next for Nonprofits

Elisa Brewer Pratt: The Now and Next for Nonprofits

May 6, 2020

Nonprofits are among the organizations hit hardest by the C-19 pandemic. Host Jim Karrh welcomes nonprofit expert Elisa Brewer Pratt to talk about new strategies, messages, and decisions for leaders in nonprofits (and corporations, too).

Mark Hunter: A Mind for Sales

Mark Hunter: A Mind for Sales

April 26, 2020

How can you and your team sell with confidence and integrity--especially during a time of high anxiety and economic recession?

In a world brimming with self-styled sales experts and gurus, there are still a few people who are worth listening to. Mark Hunter is one of them. After working in sales and leadership roles within three Fortune 500 companies, Mark began his next phase of speaking, consulting, and writing about sales. He is the author of High-Profit Sales and then High-Profit Prospecting. Now Mark has a brand-new and timely book, A Mind For Sales – but his advice is based on timeless principles.

Among the topics that Mark and Jim discuss:

  • Whether the best advice during the C-19 crisis is to “keep selling” or “don’t be selling”
  • Why Mark is finding more opportunities for meaningful conversations than ever before
  • The vital role of questions for gaining understanding and demonstrating your empathy
  • Why sales is more of a lifestyle one chooses than a job one takes

Links:

Learn more about Mark Hunter and his new book A Mind For Sales:          

https://thesaleshunter.com/

Connect with Mark on LinkedIn:

https://www.linkedin.com/in/markhunter/

Learn more about Jim Karrh’s speaking and training topics, and read testimonials:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books 

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

John Spence: Leading in Crisis and Beyond

John Spence: Leading in Crisis and Beyond

April 12, 2020

Leadership expert John Spence joins host Jim Karrh to discuss keys to performance during a crisis, what people need in these uncertain times, and how to be a more effective message leader.

JJ Ramberg: Goodpods and Good Business

JJ Ramberg: Goodpods and Good Business

April 5, 2020

How can today's business owner do well, do good, and do many things at once? Host Jim Karrh welcomes J.J. Ramberg, social entrepreneur and for 12 years host of MSNBC's "Your Business." Jim and J.J. discuss many topics including a new venture Goodpods, which is just launching to serve both podcast listeners and producers.

Tim Pollard: Mastering the Moment

Tim Pollard: Mastering the Moment

March 28, 2020

When it’s your big moment to speak to an audience, will you be ready?

In this episode of the Manage Your Message Podcast host Jim Karrh welcomes back Tim Pollard, CEO of Oratium and author of a new book Mastering the Moment: Perfecting the Skills and Processes of Exceptional Presentation Delivery.

Tim had a long career in Sales and Marketing for companies such as Unilever, Barclays Bank, and the Corporate Executive Board. As he has continued to develop his expertise in executive communications, sales messaging, and donor messaging, Tim has become a popular keynote speaker and a regular columnist for Forbes and Entrepreneur.  

When we first spoke to Tim in episode 14, he shared insights on the fundamentals of presentation design (from his book The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design). This conversation focuses on ways to make the most of your opportunities in the moment to influence others through presentation.

Among the topics that Jim and Tim discuss:

  • Why most people are uneasy about speaking to an audience (whether that be in business or, as Jim related, “Delivering a speech to semi-drunk people at a wedding reception”)
  • How the disciplines of message design and message delivery must fundamentally work together
  • The most common bad habits that undermine our effectiveness
  • Basic elements of the physical environment to consider and control
  • What “muscular language” means and how to use it
  • The mechanics involved with maintaining your energy, using humor, assessing the audience, and building trustworthiness

Links:

Check out Tim’s business Oratium, as well as his books:

https://www.oratium.com/our-services/our-books-new/

Listen to Tim’s first visit to the Manage Your Message Podcast, when he spoke about message design:

https://jimkarrh.com/podcast/episode-14-tim-pollard-the-architecture-of-exceptional-presentations/

Learn more about Jim Karrh’s speaking topics and testimonials:

https://jimkarrh.com/speaking

Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:

https://jimkarrh.com/books 

Follow Jim on Twitter:

https://twitter.com/jimkarrh?lang=en

Connect with Jim on LinkedIn:

https://www.linkedin.com/in/jimkarrh

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