The most direct path for you to grow your business might be hiding right in front of you -- in those everyday conversations with customers, clients, members, donors, friends, and other stakeholders. The Manage Your Message Podcast, hosted by Jim Karrh, offers you insights, tips, inspiration, and practical advice--so that everyone close to the business can talk about it in a consistent, compelling way.
Episodes
Wednesday Jun 24, 2020
Wednesday Jun 24, 2020
Business leaders are facing some important decisions today. What is the best way to make good ones? Host Jim Karrh welcomes Gleb Tsipursky, "The Disaster Avoidance Expert" and author of Never Go With Your Gut.
Among the topics that Gleb and Jim discuss:
- Why the message of “Never Go With Your Gut” is counter to most of the advice we receive, and to media depictions of business success
- Why startups tend to fail
- How the common cognitive biases of overconfidence and loss aversion can cloud our judgments
- Techniques for avoiding biases in decision making
- The perceived trade-off between speed and a rational decision-making process
Links:
Learn more about Gleb, his books, and his work:
https://disasteravoidanceexperts.com
Get access to a free 8-video series on decision-making, plus an assessment on cognitive biases in the workplace:
https://Disasteravoidanceexperts.com/subscribe
Connect with Gleb on LinkedIn:
https://www.linkedin.com/in/dr-gleb-tsipursky/
Learn more about Jim Karrh’s virtual and in-person speaking and training topics:
Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:
Follow Jim on Twitter:
https://twitter.com/jimkarrh?lang=en
Connect with Jim on LinkedIn:
Monday Jun 15, 2020
Monday Jun 15, 2020
With so many businesses in "rebound and recovery" mode, the urgency to grow revenue has never been stronger.
Why is it that so many good companies are full of people working hard—yet not generating the revenue growth they need and deserve?
Since he was in his early twenties, Darrell Amy has been working in both sales and marketing roles—and leading a growth company as well.
Darrell is also the host of the Revenue Growth Engine Podcast and co-host of the Selling From the Heart Podcast. He’s the author of a new book, Revenue Growth Engine: How to Align Sales and Marketing to Accelerate Growth.
Darrell says the answer doesn’t begin with sales or marketing—instead, the answer begins by focusing on revenue growth—both to new customers and to existing customers.
Among the topics that Darrell and Jim discuss:
- The most common roadblocks when it comes to generating revenue
- The importance of an “ideal customer profile” – and how to develop yours
- How to involve sales, marketing, and everyone else most effectively
- The changing roles of in-person and virtual selling conversations
- How to begin a new trajectory of growth
Links:
Check out Darrell’s brand-new book:
https://www.amazon.com/Revenue-Growth-Engine-Marketing-Accelerate-ebook/dp/B08B43M4W1/
Learn more about Darrell and his work at Convergo:
https://www.convergomarketing.com/
Listen to his podcasts:
https://www.revenuegrowthengine.net/podcast
https://www.sellingfromtheheart.net/podcast-home/
Connect with Darrell on LinkedIn:
https://www.linkedin.com/in/darrellamy/
Learn more about Jim Karrh’s virtual and in-person speaking and training topics:
Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:
Follow Jim on Twitter:
https://twitter.com/jimkarrh?lang=en
Connect with Jim on LinkedIn:
Friday May 15, 2020
Friday May 15, 2020
Today's business environment demands speed and agility--but it is easy to feel stuck. Host Jim Karrh welcomes Craig Lemasters, former CEO of Assurant Solutions and now author of author of Unstuck: How to Unlock and Activate the Wisdom of Others.
Wednesday May 06, 2020
Wednesday May 06, 2020
Nonprofits are among the organizations hit hardest by the C-19 pandemic. Host Jim Karrh welcomes nonprofit expert Elisa Brewer Pratt to talk about new strategies, messages, and decisions for leaders in nonprofits (and corporations, too).
Sunday Apr 26, 2020
Sunday Apr 26, 2020
How can you and your team sell with confidence and integrity--especially during a time of high anxiety and economic recession?
In a world brimming with self-styled sales experts and gurus, there are still a few people who are worth listening to. Mark Hunter is one of them. After working in sales and leadership roles within three Fortune 500 companies, Mark began his next phase of speaking, consulting, and writing about sales. He is the author of High-Profit Sales and then High-Profit Prospecting. Now Mark has a brand-new and timely book, A Mind For Sales – but his advice is based on timeless principles.
Among the topics that Mark and Jim discuss:
- Whether the best advice during the C-19 crisis is to “keep selling” or “don’t be selling”
- Why Mark is finding more opportunities for meaningful conversations than ever before
- The vital role of questions for gaining understanding and demonstrating your empathy
- Why sales is more of a lifestyle one chooses than a job one takes
Links:
Learn more about Mark Hunter and his new book A Mind For Sales:
Connect with Mark on LinkedIn:
https://www.linkedin.com/in/markhunter/
Learn more about Jim Karrh’s speaking and training topics, and read testimonials:
Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:
Follow Jim on Twitter:
https://twitter.com/jimkarrh?lang=en
Connect with Jim on LinkedIn:
Sunday Apr 12, 2020
Sunday Apr 12, 2020
Leadership expert John Spence joins host Jim Karrh to discuss keys to performance during a crisis, what people need in these uncertain times, and how to be a more effective message leader.
Sunday Apr 05, 2020
Sunday Apr 05, 2020
How can today's business owner do well, do good, and do many things at once? Host Jim Karrh welcomes J.J. Ramberg, social entrepreneur and for 12 years host of MSNBC's "Your Business." Jim and J.J. discuss many topics including a new venture Goodpods, which is just launching to serve both podcast listeners and producers.
Saturday Mar 28, 2020
Saturday Mar 28, 2020
When it’s your big moment to speak to an audience, will you be ready?
In this episode of the Manage Your Message Podcast host Jim Karrh welcomes back Tim Pollard, CEO of Oratium and author of a new book Mastering the Moment: Perfecting the Skills and Processes of Exceptional Presentation Delivery.
Tim had a long career in Sales and Marketing for companies such as Unilever, Barclays Bank, and the Corporate Executive Board. As he has continued to develop his expertise in executive communications, sales messaging, and donor messaging, Tim has become a popular keynote speaker and a regular columnist for Forbes and Entrepreneur.
When we first spoke to Tim in episode 14, he shared insights on the fundamentals of presentation design (from his book The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design). This conversation focuses on ways to make the most of your opportunities in the moment to influence others through presentation.
Among the topics that Jim and Tim discuss:
- Why most people are uneasy about speaking to an audience (whether that be in business or, as Jim related, “Delivering a speech to semi-drunk people at a wedding reception”)
- How the disciplines of message design and message delivery must fundamentally work together
- The most common bad habits that undermine our effectiveness
- Basic elements of the physical environment to consider and control
- What “muscular language” means and how to use it
- The mechanics involved with maintaining your energy, using humor, assessing the audience, and building trustworthiness
Links:
Check out Tim’s business Oratium, as well as his books:
https://www.oratium.com/our-services/our-books-new/
Listen to Tim’s first visit to the Manage Your Message Podcast, when he spoke about message design:
https://jimkarrh.com/podcast/episode-14-tim-pollard-the-architecture-of-exceptional-presentations/
Learn more about Jim Karrh’s speaking topics and testimonials:
Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:
Follow Jim on Twitter:
https://twitter.com/jimkarrh?lang=en
Connect with Jim on LinkedIn:
https://www.linkedin.com/in/jimkarrh
Sign up for the Message Manager Memo weekly email https://jimkarrh.com/
or email jim@jimkarrh.com
Wednesday Mar 25, 2020
Wednesday Mar 25, 2020
Whether you want to speak at a board meeting, community event, or on a big stage, there is a simple sequence that can get you there. Host Jim Karrh welcomes Grant Baldwin, a keynote speaker, coach, and author of the new book The Successful Speaker: Five Steps for Booking Gigs, Getting Paid, and Building Your Platform.
Sunday Mar 15, 2020
Sunday Mar 15, 2020
Are you spending too much time seeking out customers who might need what you're selling? Host Jim Karrh talks with Craig Klein, CEO of SalesNexus and author of Inside-Out Selling. Craig and his company focus on CRM and lead generation for sales teams of 10 to 100.