The Manage Your Message Podcast

Episode 2: Chip Massey: High-Stakes Conversation Tips from a Hostage Negotiator (Part I)

September 24, 2018

What are your high-stakes conversations--the ones with the most risk if things break down? Jim talks with former FBI hostage and crisis negotiator Chip Massey about de-escalating tough situations, building rapport, and establishing trust.

For full show notes and to learn more, visit: https://jimkarrh.com/podcast/