The most direct path for you to grow your business might be hiding right in front of you -- in those everyday conversations with customers, clients, members, donors, friends, and other stakeholders. The Manage Your Message Podcast, hosted by Jim Karrh, offers you insights, tips, inspiration, and practical advice--so that everyone close to the business can talk about it in a consistent, compelling way.
Episodes
Monday Feb 03, 2020
Jim Goes Solo: A Message for Growth
Monday Feb 03, 2020
Monday Feb 03, 2020
In this episode of The Manage Your Message Podcast host Jim Karrh continues a four-part “solo” series of practical takeaways from his new book The Science of Customer Connections: Manage Your Message to Grow Your Business.
The first section of the book, including Chapters 2-4, is titled “A Message for Growth.” It’s important to note how words have great business value. As just one example, research showed how using one phrase versus another would equate to an $8,100 difference in the sales price of an average home in the U.S.! Yet the irony is that often the people who know the most, and who have the most they could potentially say, get tripped up on the message.
Among the topics that Jim covers in this episode:
- The specific words that have proven popular in promotion and sales during the past 40 years
- Why your vision or mission statement is not a great foundation for your external message
- How professionals within an industry begin to sound similar over time
- Why effective conversations are critical for demonstrating empathy – which in turn builds your professional trustworthiness
Links:
Learn more about Jim Karrh:
Check out a sample of Jim’s new book, The Science of Customer Connections: Manage Your Message to Grow Your Business:
https://en.calameo.com/read/005570974156e126cc29e
Follow Jim on Twitter:
https://twitter.com/jimkarrh?lang=en
Connect with Jim on LinkedIn:
https://www.linkedin.com/in/jimkarrh
Sign up for the Message Manager Memo weekly email https://jimkarrh.com/
or email jim@jimkarrh.com
Listen and subscribe to The Manage Your Message podcast: iTunes and jimkarrh.com/podcast/
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