The most direct path for you to grow your business might be hiding right in front of you -- in those everyday conversations with customers, clients, members, donors, friends, and other stakeholders. The Manage Your Message Podcast, hosted by Jim Karrh, offers you insights, tips, inspiration, and practical advice--so that everyone close to the business can talk about it in a consistent, compelling way.
Episodes
Monday Apr 08, 2019
Monday Apr 08, 2019
The old assumptions about retail banking are rapidly eroding, as consolidation and digital transformation change the industry. Shelly Loftin of the American Bankers Association joins us to talk about talent, customer experience, and other issues that go beyond banking to include other service industries as well.
Monday Apr 01, 2019
Monday Apr 01, 2019
What is the bottom-line value of a great (or not-so-great) company culture? Jillian Grennan, an associate professor of finance at Duke University's Fuqua School of Business, shares the results of research that links culture to ethics, innovation, and market value.
Monday Mar 25, 2019
Monday Mar 25, 2019
Many leaders struggle with issues like delegation, motivation, influence, and work-life balance. Ken Clark is not only an experienced therapist but also a mental-health entrepreneur, growing his business Chenal Family Therapy by 5X in just a few years. Ken talks offers valuable, practical guidance from both perspectives.
Monday Mar 18, 2019
Monday Mar 18, 2019
Why do most acquisitions fail to meet expectations--and why do so many leaders struggle with the messages around an acquisition? Consultant and author Jennifer Fondrevay shares the value of a more human-centric approach to M&A with better communication.
Monday Mar 11, 2019
Monday Mar 11, 2019
Many people think of public relations as the "spin" move to make when things go wrong. Nick Kalm, founder of Reputation Partners, talks about damage control but also about proactive ways for organizations of all types to protect and build their reputations.
Monday Mar 04, 2019
Monday Mar 04, 2019
Why do some professional services providers grow while others lag? Rod Santomassimo, founder of the premier real estate coaching and consulting firm in North America, shares his insights about prospecting, your market presence, and production.
Monday Feb 25, 2019
Monday Feb 25, 2019
In this solo episode, host Jim Karrh shares the two fundamental components of professional trustworthiness--plus a path for getting there and two traps to avoid.
Monday Feb 11, 2019
Monday Feb 11, 2019
When it comes to selling new products, the best-performing companies generate 6X the average returns and 12X those of the worst performers. What do they do differently? Thomas Steenburgh, co-author of "How to Sell New Products" in Harvard Business Review, joins us to explain.
Monday Feb 04, 2019
Monday Feb 04, 2019
The most successful business people know how to ask the right questions. Former CNN anchor Frank Sesno, the author of Ask More, shares guidelines for the art of inquiry--on the job and at home.
Monday Jan 28, 2019
Monday Jan 28, 2019
Sometimes life and business can come at you with ferocity. Jeff Kemp faced many blitzes during his 11 years as an NFL quarterback. Today he works with business leaders and companies to help strengthen their teams and relationships.